HK Electric Empowers Community Through Dining Vouchers Using Mezzofy’s Coupon Solution
Overview: Giving Back to the Community
In 2022, HK Electric launched its “Care and Share” project, aimed at supporting the community by distributing dining vouchers to 50,000 eligible households. This initiative targeted households under HK Electric’s “Concessionary Tariff Scheme” for the elderly, disabled, single-parent families, and unemployed, as well as low-consumption residential customers.
Efficient Voucher Distribution with Mezzofy
HK Electric partnered with Mezzofy’s coupon platform to streamline the process of distributing physical dining vouchers. Each voucher set, worth HK$200 and consisting of 8 vouchers worth HK$25 each, was printed with unique Mezzofy voucher codes. Eligible households could redeem these at participating eateries, which used the Mezzofy Operator App to manage the process efficiently.
Seamless Redemption and Reporting
Participating eateries benefited from Mezzofy’s Operator App, which tracked voucher usage in real-time and provided detailed redemption histories. This allowed for smooth, hassle-free redemptions at the eateries. Additionally, Mezzofy supplied HK Electric with comprehensive reconciliation reports, ensuring full transparency and accountability in the process.
Dedicated Support for Participating Eateries
Mezzofy played a crucial role in supporting participating eateries by providing troubleshooting assistance for redemption-related issues. This ensured any technical difficulties were quickly resolved, ensuring a seamless experience for both eateries and voucher holders.
Outcome: A Successful Community Initiative
Through its partnership with Mezzofy, HK Electric successfully connected with the community, delivering meaningful support while ensuring operational efficiency. The project showcased how Mezzofy’s platform could manage large-scale voucher distribution while ensuring smooth operations at the ground level.
